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Book a Class

The Answers

Have questions? We’ve got answers! 

If you can’t find the answer to your question below, reach out to us at [email protected] or give us a call or text at (830) 643-9216

The Studio

Where are you located?

1750 E Common St Ste 1105, New Braunfels Texas 78130. If you’re coming from common street, You can find us at the bottom left hand corner with a big ol’ pink sign that says ‘The Village’!

What is your business phone number and email?

What are the studio hours?

Studio hours can vary day to day but for the most part Monday through Friday we have all-day front desk hours with classes starting at 5:30a and the last class usually 7:30p, then the studio closes around 9:00p.

Saturdays we start classes at 7:30a then last class at 10:30a, then close the studio around 12:00p

Sundays we have afternoon classes starting at 3:00p & 5:30p and we close the studio around 7:00p.

Hours can vary based on class availability. 

I’d like to tour the studio before I come in for a class, is that possible?

Of course! Our front desk staff can help most weekdays between the hours of 7:30a & 9:00pm

I like to use props, do you have any?

We sure do! We have blocks, bolsters, blankets, kettle bells, dumbbells and plenty more.

Are there showers I can use?

SURE ARE!! And they’re the prettiest showers you ever did see.

I get really sweaty and need to shower after class. Will There be towels i can use?

Yes! And they are some of the best 100% organic towels you ever did lay your hands on by Under The Canopy!

We rent out the towels for $3. Once you’re finished with them, throw them in the used towel bins located near the showers.

OR For $10 a month we have the unlimited towel service you can tack on to your membership.

Towel Specs: 

100% Organic Cotton, Certified OEKO-TEX, FCS, and GOTS

I lost something! Where do I go to find it?

We have a designated area for lost and found located at the front desk. Ask one of our staff and we will grab it for ya.

The Classes

Are all of your classes heated?

Nope! We have a variety of classes that are nonheated. Here they are listed:

  • The Deep
  • The Breath
  • The Teens/Tweens
  • The Playground
  • The Roots (Warm, NOT HOT)
  • The (boot) Camp
  • Prenatal
  • BirthFit 

How hot are we talkin’ for the ones that are heated?!

  • The heated classes range from warm to heated, being anywhere between 85 – 102 degrees. Depending on the class style and are all heated using some of the best Far Infrared Radiated heating panels on the market. Classes might feel hotter depending on the amount of people in class, weather outsides, location to FIR panel overhead etc;
  • Humidity will not be altered during the class, Tejas is humid enough ya’ll, so you can rest and breathe easy.
  • We strive to create an environment of comfort and inclusivity, so if at any point in time you feel overheated you are always welcome to take a step outside the studio to sip some water and breathe. You can also request a cold lavender towel out of the in-studio mini fridge. Please let us know how best we can support you too! We’re here to help! 

I’ve never done yoga or group classes before. What should I expect?

  • Expect to move, breath, sweat and most importantly, to connect. To yourself, your neighbor, your teacher.
  • Most of our classes are heated, so come prepared with a mat towel, water and sweat wicking clothes for the best possible experience.
  • Arrive to the studio 15 minutes early so we can give you a tour of your new yoga home, and to give yourself time to energetically settle in.

What class is best for me?

That is up for you to decide, friend. We encourage you to read the descriptions of classes before taking them to see if they’re what you’re looking for.

All of our classes are meant to be accessible and all levels. So If you’re taking a new type of class for the first time, talk to your teacher about what to expect and if you have any health or physical issues they should be aware of. Our teachers are very knowledgeable and can adapt classes as needed so that you can have the optimal experience!

Anything I should keep in mind during class?

You are the best advocate for yourself. Listen to YOUR body. You are never required to do everything the teacher is guiding you through. You always have the freedom and autonomy to move in ways that feel good for you, and to take rests as needed (water breaks are great too!)

Be open to the story your body is communicating. So leave all expectations of our physicality at the door so you are open to the beauty of what your body CAN do!

What do I bring to an in person class?

Bring your yoga mat, water bottle, and towel and most importantly….your gorgeous self 😉 The only class that you would wear shoes to is The (Boot) Camp

Is it required that I sign up online prior to class?

Nope, but we sure love when you do! You can always just walk and we can sign you up from there, just plan on coming early to sign up.

Also, if you’re bringing children and are utilizing Lil’ Village (Child Watch) it’s super helpful when you register ahead of time! We love to be prepared and have as much staff as needed to support you and the community! 

If you choose to sign up in-person please come at least 15 mins early so we can get ya squared away.

What if I don't have a mat of my own to bring?

No worries! We’ve got you. We have amazing Manduka yoga mats to rent that will include both a Manduka mat and Yogi Toes yoga mat towel for $5.

We also have Manduka mats for sale in our retail area as well!

What if I’m going to be a few minutes late to class?

No problem at all! Come on in! When you get here we will get you all settled in at the front desk. We ask that you enter quietly through the back side door that is next to the cubbies to not disturb the yogis as you enter. ***If you think you will be later than 10 minutes then we will ask you to reschedule for another class.

Cancelation/ no show policy

If you are attending a class on a drop in rate and cant make the class you are scheduled to attend, the amount paid will roll back into your account for later use (for drop in’s only). No worries!

Refund Policy

Our refunds are on a case by case basis. Contact us via email or phone if you have any questions! 

The Membership

What are the membership/ payment options?

We have a wide variety of membership options to choose from! Head to our Membership page here to learn more. 

I dont want to sign a contract, do you have an other options available?

Sure do! We have an auto-pay month-to-month, zero-commitment membership.  Cancel anytime, with no penalties. 

How do I cancel my month to month membership?

We’ll be sad to see you go but shoot us an email at [email protected] 

The Lil’ Village (Child Watch)

Who can use our childcare services?

Lil’ Village (Child Watch) is included with every membership option as well as with every Drop-In class purchased! 

What are the hours for Lil' Village?

The Lil’Village is open almost every day! All of our classes on the schedule will be labeled in the title with either “With Child Watch” or “NO Child Watch”. That way you’ll know how to plan with the fam accordingly!

Is there a limit on how many kids I can bring to childcare?

Nope! Bring the whole tribe! Just make sure you register all the kiddos through the Procare App. Click here to register them now. 

If it’s your first time registering, try to arrive to class 15-20 minutes earlier so we can get the kiddos registered and acquainted with the new space! 

How long can I use the daycare service for?

Our Lil’ Village (Child Watch) service is available for up to 2 hours. So do your thang mama, papa or caregiver, we got you. It takes a village!! We’ll come find you or send you a text when it’s time to pick up the kiddos.

Can my kiddos come to class?

Sure, why not! If you’re comfortable with it and think they are mature enough to attend an adult class then we trust you! If your child becomes bothersome and not able to keep up with the flow of class or are disturbing other clients then we will ask them to leave. Kiddos taking a drop-in adult class is only $13 or $50 a month on auto-withdraw. The included kids classes are no extra charge! 

What’s the age requirement if my kiddo(s) want to come to a (adult) class?

That’s totally up to you as the parent/guardian. If they can vibe, let em vibe.

I have an unlimited membership. I just need some ‘me’ time to shower but don't necessarily want to take class today…can I still use the Lil' Village Child Watch service for my kiddos?

You absolutely can. We understand how important that ‘me’ time is. So if you just need to shower or time on the back patio to relax for a bit, we will provide child watch service for up to two hours. Take care of you, babe! The only requirement is that you stay on-site as we are NOT a daycare. 

The Video Library

How do I access the Video Library?

Once you have joined and AFTER VERIFYING YOUR EMAIL ADDRESS, you’ll receive a “Welcome To The Village” email within 24 hours. This email will have the password and information needed to access the Video Library. There are actually a few different ways to open the Video Library. You can open The Village App and click The Videos button, or from our website click The Videos page, or go directly to our Vimeo page.

Will the passcode to the Video Library ever change?

Active members will receive an email with the updated passcode for our LIVE Zoom classes and updated password for our Video Library. If for any reason your password does not work or you do not receive the passcode and password email each quarter please contact [email protected] Please do not share this information with others as this is a Karma based system and we hope to keep it this way.

Will there be music playing in the videos like a LIVE Class?

No, there will not be music playing on the videos in our Video Library. We encourage you to play some of your favorite tunes and tailor your music to what you’re trying to accomplish in your practice. Another great option is to follow The Village teachers Spotify Playlists and use the same playlist that was played during the LIVE class. At the beginning of each video we try to always let you know what the name of the playlist is as well as que you when to start the playlist. Make sure to select the song at the top of the playlist instead of pressing the big green play button.This will ensure the songs play in sequence and not on shuffle mode. 

Let’s Talk

Have questions? We have the answers! Let us know what’s on your mind.

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